My mother required emergent services from Unique Interventional Radiology on December 6, 2019. Particularly, she needed Dr. Linda Hughes’ services. Due to my mother’s insurance and PCP’s office, there were some roadblocks that potentially presented delays. However, we received impeccable service and immediate care from the team at UIR. Mackenzie, Carmen, and Markisha were all extremely professional, courteous, and helpful over the telephone as they provided excellent customer care along with a swift appointment. They understood the sense of urgency for my mother’s care and the relentless strides of a daughter‘s love. I am ever so grateful for their compassion and timely support. Moreover, upon arriving at UIR, I knew my beloved mother was in great hands as nurse Linda came to receive her with such empathy, professionalism, and kindness. Soon after, nurse Kiera was absolutely amazing with her wonderful skills of a quick stick for an IV placement. She too demonstrated kindness, excellent customer service, along with compassion and respect. But I must say, the show stopper was Dr. Linda Hughes, who leads this elite team to total success! Dr. Hughes is definitely the right person in her role. She embodies compassion, respect, integrity, and exemplary care. Thank you, Dr. Hughes, for being the best conduit used for miracles to be performed!
I am forever grateful, humbled, and in awe of the phenomenal service received by this team. Keep up the awesome work and continue to be a blessing to all whom each of you encounters.
Daughter of Charlene Ervin